Play Smart with
cebaji Responsible
Gaming
At cebaji, we believe that gaming should always be an enjoyable, recreational activity. Our responsible gaming programme gives every Bangladeshi player the tools, knowledge, and support they need to stay in control — every single session.
Gaming Safety at the Core of cebaji
From deposit controls to self-exclusion, every tool in our responsible gaming framework is built to keep Bangladeshi players protected, informed, and in charge of their own experience.
Strict 18+ Enforcement
All cebaji accounts are subject to mandatory age verification before any deposits, withdrawals, or real-money gameplay are permitted. We use NID and passport document checks to ensure no player under 18 gains access.
Deposit Limit Controls
Set daily, weekly, or monthly deposit caps directly from your account dashboard. Limits take effect immediately when reduced, helping you stay within a budget that fits your financial situation.
Session Time Controls
Customise your session reminder intervals so you receive a notification after a set period of play. Short breaks help maintain perspective and prevent extended play driven by impulse rather than choice.
Self-Exclusion Options
Choose a temporary cooling-off period of 24 hours, 7 days, or 30 days — or request a permanent self-exclusion. During exclusion, your account is locked and no promotional communications are sent to you.
Transparent Activity History
Review your full betting history, session durations, and net win/loss figures at any time. Knowing exactly how much time and money you have spent is the foundation of responsible decision-making.
Dedicated Support Team
Our customer support team is trained to assist players who may be experiencing difficulties related to their gambling behaviour. Reach us at any time by emailing [email protected] — all conversations are handled with complete confidentiality.
1 Our Commitment to Safe Play
cebaji was built from the ground up with the safety and wellbeing of Bangladeshi players as a core principle, not an afterthought. We understand that for the vast majority of our players, online casino games, cricket betting, and slots are a form of entertainment — a way to relax, add excitement to a match day, or enjoy a favourite game. We want to keep it that way.
Our responsible gaming programme is a comprehensive framework of policies, player tools, and support mechanisms designed to prevent gambling-related harm before it starts, and to provide a clear path to help for anyone who finds that their gambling has moved beyond recreational enjoyment. Every feature described on this page is available free of charge to all registered cebaji players in Bangladesh.
We also take our obligations seriously on a structural level. All player accounts are verified before real-money play is permitted. Our platform systems are designed to detect patterns associated with problem gambling — such as sudden increases in session frequency, deposit escalation after losses, or attempts to circumvent self-exclusion — and our support team is trained to act on those signals promptly and sensitively.
Responsible gaming at cebaji is not a checkbox. It is an ongoing commitment that shapes every aspect of how we operate, communicate with players, and build new features on our platform.
2 18+ Age Restriction & Verification
cebaji enforces a strict minimum age requirement of 18 years for all players. This is non-negotiable. No person under the age of 18 is permitted to register an account, make a deposit, claim a bonus, or participate in any real-money gaming activity on the cebaji platform.
Why We Verify Age
Gambling is an adult activity that requires the cognitive maturity to assess risk, manage finances responsibly, and make informed decisions about recreational spending. Young people are significantly more vulnerable to developing problematic gambling behaviours, and cebaji takes its responsibility to protect them very seriously.
How We Verify Age
During the account registration process, all players are required to confirm that they are aged 18 or above. Prior to processing any withdrawal — and in many cases before the first deposit — cebaji will request documentary proof of age and identity. Accepted documents include:
- Bangladesh National Identity Card (NID or Smart NID) issued by the Bangladesh Election Commission — the most commonly accepted document for Bangladeshi players.
- Valid passport showing the photo page with date of birth clearly visible.
- Bangladesh driving licence with date of birth and photo.
Accounts where age cannot be confirmed will be suspended until verification is complete. Any account found to belong to a person under 18 will be permanently closed and all funds returned in accordance with applicable regulations.
Protecting Young People in Your Household
If you share a device with family members, including younger relatives, we strongly encourage you to use parental control software and to never store your cebaji login credentials where they can be accessed by others. Always log out of your cebaji account after each session, particularly on shared devices.
For adults aged 18 and above only. cebaji enforces strict age verification for all registered accounts. Underage gambling is illegal and harmful. If you suspect a minor is attempting to access cebaji, please contact us immediately at [email protected].
3 Deposit Limits & Budget Controls
One of the most effective ways to maintain control over your gambling spend is to set deposit limits before you start playing. cebaji provides flexible deposit limit controls that allow you to cap how much money you can deposit into your account over a chosen time period.
Available Limit Types
- Daily deposit limit: The maximum amount in Bangladeshi Taka (৳) you can deposit in any 24-hour period.
- Weekly deposit limit: The maximum amount you can deposit across a rolling 7-day window.
- Monthly deposit limit: The maximum amount you can deposit across a rolling 30-day period.
How Limits Work
Deposit limits can be set, adjusted, or removed from within your cebaji account settings at any time. When you reduce a deposit limit, the lower limit takes effect immediately — the platform will not allow you to deposit above the new lower threshold even if the original window has not expired.
When you increase a deposit limit or choose to remove one entirely, a mandatory cooling-off period applies before the change takes effect. This gives you time to reconsider and prevents impulse decisions made during a losing session from undermining the safeguard you originally put in place.
Loss Limits
In addition to deposit limits, cebaji offers a loss limit tool that caps how much you can lose in a defined period. Once your net loss reaches the limit you have set, your ability to place further bets is paused until the relevant period resets. This tool is particularly useful for players who use bKash, Nagad, or Rocket for fast, frequent deposits and want an additional layer of financial protection.
Setting a Realistic Budget
Before you deposit, decide on an amount you are genuinely comfortable losing — because there is always a chance of loss in any gambling activity. Treat your gambling budget the same way you would budget for any other form of entertainment. Never deposit money that is earmarked for rent, utilities, food, or other essential expenses. Gambling with money you cannot afford to lose is one of the earliest warning signs of a problem.
4 Time-Out & Cooling-Off Periods
Sometimes a break is all you need to restore perspective. cebaji's time-out feature lets you temporarily pause your account without going through a full self-exclusion process. Time-outs are ideal for players who feel they have been spending more time on the platform than they intended, or who simply want a structured pause to reassess their gambling habits.
Available Time-Out Durations
- 24-hour time-out: A one-day break — useful after a difficult session when emotions are running high.
- 7-day time-out: A full week away from the platform — a meaningful pause that provides genuine distance.
- 30-day time-out: A month-long cooling-off period — recommended for players who feel their play has become more habitual than recreational.
What Happens During a Time-Out
During an active time-out, your account is locked. You will not be able to log in, deposit, place bets, or access any gaming features. All promotional and bonus communications from cebaji are suspended for the duration of the time-out. Your account balance is preserved and will be available to you once the time-out period expires.
Time-outs cannot be cancelled early. If you request a 7-day time-out, the full seven days must elapse before your account is reactivated. This is an intentional design choice — the purpose of a time-out is to create genuine separation from the platform, not a temporary inconvenience that can be bypassed on a whim.
Session Time Reminders
Separate from the account-level time-out, cebaji allows you to configure session reminders that alert you after a set number of minutes of continuous play. These reminders appear as on-screen notifications during your gaming session and encourage you to take a short break, check your balance, and make a conscious decision about whether to continue.
5 Self-Exclusion Programme
Self-exclusion is a formal agreement between you and cebaji that prohibits you from accessing the platform for a defined or indefinite period. It is designed for players who have identified that their gambling has become problematic and who want to take a decisive step to stop. Requesting self-exclusion is a courageous and positive action, and cebaji will support you through the process with complete respect and confidentiality.
How to Request Self-Exclusion
Self-exclusion can be initiated in two ways:
- Via account settings: Navigate to the Responsible Gaming section of your cebaji account dashboard and select "Self-Exclusion". Choose your desired exclusion period and confirm your request.
- Via support: Email [email protected] with the subject line "Self-Exclusion Request". Our support team will process your request promptly and confirm the exclusion in writing.
Exclusion Period Options
- 6 months — recommended as a starting point for most players seeking exclusion.
- 1 year — a longer commitment for players who recognise a more entrenched pattern.
- 5 years — for players who want an extended, long-term separation from online gambling.
- Permanent exclusion — a lifelong ban from the cebaji platform. This decision is irreversible.
What Self-Exclusion Covers
Once your self-exclusion is active, cebaji will immediately lock your account, cancel any pending withdrawals (which will be returned to your registered payment method — bKash, Nagad, Rocket, or bank account as applicable), and remove your details from all marketing lists. You will not receive promotional emails, SMS messages, or bonus offers during the exclusion period.
cebaji also uses the information provided during self-exclusion to prevent you from creating a new account with a different username or email address during the exclusion period. If you attempt to register a new account while excluded, that account will be closed and any deposits returned.
Reactivating After Exclusion
For temporary exclusion periods (6 months, 1 year, 5 years), your account will not automatically reactivate when the period ends. You must actively contact cebaji support to request reactivation. Before reactivating, our team will ask you to confirm that you are comfortable returning to the platform and may provide information about the support resources available to you. Permanent exclusions cannot be reversed under any circumstances.
Need to Self-Exclude Right Now?
If you feel you need to stop gambling immediately, do not wait. Email [email protected] with the subject line "Self-Exclusion Request" and our team will lock your account within the hour. Your request will be treated with complete confidentiality and without judgement.
6 Recognising Problem Gambling
Problem gambling can affect anyone, regardless of background, income level, or how long they have been gambling. In Bangladesh, as in many countries, gambling problems often go unrecognised for a significant period because the signs can develop gradually and may be rationalised by the individual experiencing them. Understanding the warning signs is the first step toward getting help.
Common Signs to Watch For
The following behaviours may indicate that gambling has moved from a recreational activity to a problematic one. They are not a clinical diagnosis, but they are recognised indicators used by addiction specialists worldwide.
Self-Assessment — Are You Gambling Responsibly?
Ask yourself the following questions honestly. If you answer "yes" to two or more of them, we strongly encourage you to use one of the tools on this page or to contact our support team.
- 1 Do you find yourself gambling more than you originally intended, in terms of time or money spent per session?
- 2 Have you tried to cut back on your gambling but found it difficult or impossible to stick to the limit you set?
- 3 Do you chase losses — continuing to play in order to win back money you have already lost in the same session or a previous one?
- 4 Have you borrowed money, sold personal belongings, or skipped financial obligations (rent, bills, loan repayments) in order to fund gambling?
- 5 Has gambling caused arguments, tension, or distress in your relationships with family members, a partner, or close friends?
- 6 Do you feel restless, irritable, or anxious when you are unable to gamble, or when you try to reduce how often you play?
- 7 Have you lied to someone close to you about how much time or money you spend on gambling?
- 8 Do you use gambling as a way to escape stress, anxiety, loneliness, or other negative emotions — rather than purely for entertainment?
Answering honestly can be difficult, especially if you have been gambling for a long time or if it has become part of your daily routine. If any of the questions above resonated with you, please consider reaching out to a trusted person in your life, or contacting our support team directly. You do not need to have a severe gambling problem to seek help — early intervention is far more effective than waiting until the situation becomes a crisis.
Warning Signs in Others
If you are concerned about a friend or family member's gambling habits, look for the following signs: unexplained financial difficulties, mood swings that seem linked to wins and losses, secrecy about online activity, neglecting work or family responsibilities, or borrowing money without a clear explanation. Approaching the subject with empathy and without judgement is the most effective way to open a productive conversation.
Financial Warning Signs
Borrowing money to gamble, maxing out bKash or Nagad balances repeatedly, hiding bank statements, or prioritising deposits over essential household expenses are serious financial red flags that warrant immediate attention.
Emotional Warning Signs
Persistent preoccupation with gambling, feelings of guilt or shame after sessions, irritability during periods away from the platform, and using gambling as a coping mechanism for personal problems are all signs that professional support may be beneficial.
7 Support Resources & Help Contacts
If you or someone you know needs support related to gambling, cebaji encourages you to reach out — whether to our own team or to one of the independent organisations listed below. Asking for help is a sign of strength, not weakness.
cebaji Support
Our dedicated responsible gaming support team is available around the clock. Contact us at [email protected] and include "Responsible Gaming" in the subject line so your message is routed to the correct team immediately. All responsible gaming communications are handled with strict confidentiality by trained staff.
Email Support
Write to [email protected] any time. Responsible gaming requests are prioritised and responded to within the hour wherever possible.
Live Chat
Access live chat directly from within your cebaji account dashboard for real-time assistance with account controls, limits, and exclusion requests.
Account Self-Service
Manage your own deposit limits, time-outs, and self-exclusion directly from the Responsible Gaming section of your account settings — no contact with support required.
Independent Helplines
Gamblers Anonymous and other international helpline networks provide free, confidential counselling services that are accessible to players in Bangladesh via online chat and email.
Useful Independent Resources
The following independent organisations provide free gambling support services that are accessible to players in Bangladesh. cebaji is not affiliated with these organisations; they are listed purely for your benefit.
- Gamblers Anonymous (www.gamblersanonymous.org): A worldwide fellowship of people who have joined together to do something about their gambling problem. Offers peer support, 12-step programme resources, and online meeting access.
- GamCare (www.gamcare.org.uk): Provides information, advice, and support for anyone affected by problem gambling. Offers an online chat service and a free helpline accessible internationally.
- BeGambleAware (www.begambleaware.org): A charity providing free, confidential support to anyone affected by gambling harm, including families and friends of problem gamblers.
If you are in Bangladesh and feel that your gambling is contributing to significant personal or financial distress, we encourage you to speak with a trusted healthcare professional or counsellor in your community. Mental health services are increasingly available across major Bangladeshi cities including Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.
8 Player Protection Tools
The following tools are available to every registered cebaji player free of charge. They are accessible from the Responsible Gaming section of your account dashboard at any time — no special request or approval is required to activate them.
Deposit Limit Manager
Set daily, weekly, and monthly deposit caps in Bangladeshi Taka (৳). Reductions are instant; increases require a mandatory review period to protect you from impulsive decisions. Even a modest limit of ৳500 per day can make a meaningful difference to your overall spend.
Loss Limit Tool
Define how much you are willing to lose in a given period. Once your net loss reaches your chosen threshold, further betting is paused automatically for the remainder of the period. This tool works alongside deposit limits for comprehensive financial protection.
Session Time Reminders
Configure on-screen alerts that notify you after a set duration of continuous play — 30 minutes, 1 hour, or a custom interval of your choice. Regular reminders help you stay aware of how long you have been playing and encourage intentional rather than automatic behaviour.
Reality Check Notifications
A reality check is a brief summary that appears at your chosen interval showing your net session result, time played, and total amount wagered. Unlike a simple time reminder, it gives you concrete financial data so you can make an informed decision about whether to continue your session.
Time-Out & Cooling-Off
Temporarily lock your account for 24 hours, 7 days, or 30 days with a single action. Time-outs cannot be cancelled early, ensuring the break serves its purpose. Your account balance is fully preserved and returned to you when the period ends and you actively choose to resume.
Permanent Self-Exclusion
For players who have decided they no longer wish to gamble, cebaji offers permanent account closure with full self-exclusion. This action is irreversible and ensures you cannot return to the platform. All marketing contact is permanently removed upon request.
Keeping Your Account Secure
Account security is a key component of responsible gaming. An account that is accessed by an unauthorised person — whether a family member, a friend, or a malicious third party — can lead to gambling activity that you did not sanction and may not be able to reverse. To protect your cebaji account:
- Use a strong, unique password that is not shared with any other service.
- Enable two-factor authentication (2FA) if available on your account.
- Never share your login credentials with another person, regardless of the reason.
- Always log out fully after each session, especially on shared or public devices.
- If you suspect your account has been accessed without your permission, contact [email protected] immediately.
A Note on Parental Controls
If you live with children or young people and use a shared device to access cebaji, we strongly recommend installing third-party parental control software such as Net Nanny, Bark, or the built-in family safety features available on Android and iOS devices. These tools can block access to gambling sites at the device level, providing an additional safeguard that operates independently of our platform controls.
Ready to Enjoy cebaji Responsibly?
Set your limits, explore our games, and play at a pace that works for you. cebaji is here to make sure every session stays fun, fair, and fully in your control.